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Frank Lee, President of
Workopia, Inc. awarded
Microsoft CRM MVP - Most
Valuable Professional -
only 22 in the world

Talk with a Workopia
Microsoft CRM Specialist
   Brainstorm interactively with
Workopia Microsoft CRM
   specialist on how other
Small Medium Businesses
   successfully implemented Microsoft Dynamics CRM.
       1st session FREE!


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For more information, contact:
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  21 Microsoft Dynamics
    CRM 4.0 and CRM Live
    Showcase Customers -
 Workopia helped four of them

  Workopia quoted in CRN   article on Microsoft CRM Live
 On-Demand Marketplace

 Workopia quoted in TMCNet article on Microsoft CRM service for small businesses nationwide

Workopia quoted in Search CRM article on Microsoft CRM 3.0 as well as one of our Microsoft CRM 3.0 showcase customers - Euphonix, Inc.

   Only 18 Microsoft CRM 3.0
 Showcase customers in the
  world, Workopia helped two

Workopia Small Business
         Microsoft CRM 3.0
        Showcase Study for
  RightNow Business System

Workopia Medium Business
         Microsoft CRM 3.0
        Showcase Study for
              Euphonix, Inc.

"One of the best investments we
  have made. Thanks again!!!"

                - David Hernandez
         Trifecta Communications
                             Orlando, FL

"Thanks again for the quick response and excellent support. You guys rock!!!"
                   - Aram Sarkissian
                       Accurel Systems
                          Sunnyvale, CA

 Workopia quoted in CRN   article on Microsoft CRM Live
 Software As A Service

Workopia quoted in recent article on Microsoft CRM 3.0 as well as one of our Microsoft CRM 3.0 showcase customers -
                      Euphonix, Inc.

  Microsoft CRM How To Guides and Articles

Microsoft Dynamics CRM Online only

How To: Adding and inviting a new user to your CRM Online
 

How To: Changing the Windows Live ID associated with your CRM Online login
 

How To: Submitting a Support Request for Microsoft Dynamics CRM Online
 

How To: Installing Microsoft CRM Online for Outlook Client
Step by step with screen shots
 

Microsoft Dynamics CRM 4.0 and CRM Online

   Click Here for Microsoft CRM 3.0 and 1.2 How To Articles

Using Microsoft Dynamics CRM 4.0
Lot of good links to information and tools to help you get the most out of Microsoft Dynamics CRM 4.0
 

How To: Installing On Premise Microsoft CRM 4.0 for Outlook Client
Step by step with screen shots
 

How To: Importing Data using Microsoft CRM 4.0 Import Data Wizard
Importing Data in Microsoft CRM 4.0 Made Easier

  Using the Auto Mapping Feature
 

How To: Updating existing data in Microsoft CRM 4.0
In Microsoft Dynamics CRM 4.0, it is possible to export the Microsoft CRM data, modify and re-import data using a tool called MSCRM Import
 

How To: Importing Data using Microsoft CRM 4.0 Data Migration Manager (DMM)
The new Data Migration Manager tool in Microsoft Dynamics CRM 4.0 can be used to import and link multiple related entities from CSV files

  Data migration overview

  Fundamentals on DMM Data Map

  Record Owner Information Migration using DMM

  Pick list and Bit Data Migration using DMM

  Migrating Notes and Attachments using DMM

  Defaulting the Status and Status Reason attributes

  Migration Deletion support in DMM

  Advanced Transformations support in DMM

  Advanced Transformation Mappings in DMM

  Express vs. Standard Mode in DMM

  Data migration troubleshooting

  Error Handling in Data Migration Wizard
 

How To: Sending an Email When an Opportunity is Assigned
In the email, you can include any attribute information that is associate to the opportunity
 

How To: Downgrading a license key after you install Microsoft CRM 4.0
You may have to downgrade the license key that you used when you first installed Microsoft CRM 4.0. For example, you installed Microsoft CRM 4.0 by using a trial Enterprise license key. However, you have to downgrade to a Professional license key or Workgroup license key
 

How To: Deploying Microsoft CRM 4.0 Outlook Client via SMS
Explains the techniques to deploy Microsoft Dynamics CRM 4.0 Outlook Client through Microsoft Systems Management Server (SMS)
 

How To: Bulk Tracking Outlook Contacts to Microsoft CRM 4.0
Microsoft CRM 4.0 introduced a way to "bulk" track, set regarding or set parent on records in Outlook
 

How To: Backing up your Customizations in Microsoft CRM 4.0
It's a good idea to back up (Export) your Microsoft Dynamics CRM 4.0 Customizations on a fairly regular basis - after you create or alter any of your Entities, Workflows, Security Roles, etc.
 

How To: Adding related entities' attributes to Microsoft CRM v4.0 view
This is one of coolest features in Microsoft Dynamics CRM 4.0. It gives us the ability to add attributes from Many-to-1 (Lookup) related entities to a view grid
 

How To: Converting an incoming email to a case (or a lead)
Use the new Microsoft Dynamics CRM 4.0’s workflow capabilities to automatically convert emails into cases
 

How To: Configuring the Microsoft CRM 4.0 Site Map
 

How To: Creating a Custom Search Button on a Contact Form
 

How To: Accessing User-Created Views Through IE Favorites
Here's a way to more quickly access information in Microsoft Dynamics CRM 4.0 within Internet Explorer (IE) that is relevant to you
 

How To: Understanding the Microsoft CRM Security Model
Microsoft CRM 4.0 Security Model is the same as 3.0
 

How To: Displaying the Parent Account field from the Microsoft CRM 4.0 contact form in the Outlook 2003 Contacts view
Very useful for folks that like to view Parent Account info in regular Outlook Contact view, great for sorting and cleanup...
 

   Click Here for Microsoft CRM 3.0 and 1.2 How To Articles

Microsoft Dynamics CRM Evaluation Online Access 24x7
Sign-up for our online Microsoft Dynamics CRM evaluation environment sessions.  Evaluate the latest version of Microsoft Dynamics CRM at your own pace without any setup or demo download (see Microsoft Dynamics CRM Outlook and Web Client in action).  "Try before you buy"
  Contact us for details
 

Workopia, Inc. Customer Case Studies & Testimonials
 

Blog: Workopia Microsoft CRM Blog
 

Workopia selected for Microsoft CRM partner success story
When Workopia executives wanted to better address the customer relationship management (CRM) needs of smaller businesses, they turned to the Microsoft Partner Program and Microsoft Dynamics CRM
 

Are you looking for experienced Microsoft CRM consultants?
If you are looking for some expert Microsoft CRM help - contact us to talk to our Microsoft CRM specialists. We offer onsite or remote help assistance to your Microsoft CRM needs.  Free Microsoft CRM assessment.
  Contact us for details
 

Microsoft Dynamics CRM
Microsoft Dynamics CRM is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales.  With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability.
 

Workopia, Inc. is the premier Microsoft CRM certified specialist serving
small medium size businesses nationwide.


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